FAQ

I purchased a ticket in 2020. What happened to it?

When the festival was initially postponed in 2020, all tickets were re-allocated over three years as part of the Covid-19 Ticketing Response. In May 2021, Bass Coast Festival was postponed for a second time and all outstanding tickets were deferred by one additional year. At this time, you received an email confirming the assigned year of your ticket.

To find out what year your ticket was moved to, please follow this link: basscoast.tickit.ca/resend 

For all other ticketing questions, please contact customer service at  https://basscoast.tickit.ca/help

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