Office Shift Supervisor

Bass Coast Festival is hiring two Office Shift Supervisor.

OVERVIEW OF ROLE

The Office Shift Supervisor is responsible for overseeing administrative duties and ensuring that the on-site office operates efficiently and smoothly.

This position plays a vital role in the day-to-day operations in the Bass Coast Office. The Office Shift Supervisor will maintain accurate records of signing out keys, radios, vehicles, and machinery. The office team is responsible for tracking petty cash, signing out credit cards and approving purchase orders. It is a busy work environment where multitasking is necessary. Administrative duties include resizing and printing signs, forms, and information as requested, responding to inquiries from suppliers, managers, staff, and artists, and prioritising needs in a calm and professional manner. The shift supervisor will manage and train a team of volunteers assisting in the office. Additional duties will include greeting guests and assisting staff, volunteers, VIPs, security, and suppliers.

There are two positions available with different term lengths. Candidates must be available to work at the festival site from June 30 to July 19, 2024. Exact dates and shifts will be communicated upon hiring.

ABOUT BASS COAST

Bass Coast is a thoughtfully curated boutique electronic music and art festival held in Merritt, BC on the traditional, ancestral and unceded territory of the Nlaka’pamux and Syilx people.

Moving into its 16th year, Bass Coast is an independent & artist owned festival with accolades that include two consecutive wins of DJ Mag’s ‘Best Boutique Festival in North America’, 'Best Midsize Festival in Canada' by Canada Music Awards, and 'Best Music Festival in Vancouver' runner-up by the Georgia Straight Vancouver.

RESPONSIBILITIES AND DUTIES

  • Set up the printing station and stocking supplies.
  • Assignment and tracking of keys for all buildings on site.
  • Assignment of keys for golf carts, trailers, trucks, cars and machinery
  • Assist with any printing requests for all departments.
  • Control the use of Credit Cards and record usage.
  • Issue Petty Cash and record all receipts.
  • Issue and control of radios and charging stations.
  • Knowledge of all managers and staff and communication channels.
  • Festival site knowledge and map location familiarity. 
  • Support staff gate with accreditation during the first week.
  • If requested, assist with finance office needs.
  • Greet and assist guests, staff, volunteers, VIPs, security and suppliers.
  • Participate in meetings when needed.
  • Other administrative duties as required.

QUALIFICATIONS AND SKILLS

  • A post-secondary degree/certification in office administration or a minimum of three years of experience in office administration.
  • Experience in the event industry is an asset but not required.
  • A solid understanding of office administration procedures including data entry, communication protocol, de-escalation skills, and outstanding customer service. 
  • Strong multi-tasking skills.
  • Practical experience with spreadsheets (Google Sheets).
  • Excellent written and verbal communication skills.
  • High level of critical thinking and strong problem-solving skills.
  • Willingness and curiosity to learn.
  • Enjoys organising, establishing and managing priorities with a sense of urgency.
  • Self-motivated and willing to work alone or collaboratively with fellow colleagues.
  • Capable of working in a constantly evolving environment.
  • Passion for the high-pressure and fast-paced environment of festival production.
  • Experience working or attending festivals and/or events is an asset.
  • Must be legally eligible to work unrestricted in Canada.

HOURS AND COMPENSATION

Contract Duration:

There are two positions available with different term lengths. Candidates must be available to work at the festival site from June 30 to July 19, 2024. Exact dates and shifts will be communicated upon hiring.

Compensation:

$25.00/hr

Bass Coast offers an innovative, flexible and creative work environment. All Bass Coast employees work remotely during pre-show and post-show and are required to have their own computer, and workspace (whether at home or elsewhere). The successful candidate will be able to work both independently and work remotely via zoom with team members. In-person meetings may be required. The successful candidate must be eligible to work in Canada.

HOW TO APPLY 

Bass Coast Project Ltd is an equal opportunity employer offering a fair, co-operative, respectful, safe, and healthy work environment. We conduct hiring on the basis of employment equity. Employment equity is designed to compensate for the nonexistence of a level playing field with regard to people’s experiences and job qualifications, given structural injustices and systemic discrimination that marginalize certain groups. Bass Coast welcomes and encourages applications from Indigenous people, Black people, people of colour, women, LGBTQ2SIA+ people, people with disabilities, people living in poverty, and newcomers to Canada.

COVID-19 Workplace Policy:

Bass Coast Festival will continue to operate in accordance with provincial and local health guidelines and recommendations.

Application Process:

To apply please fill out the application form below. Include a cover letter and resume demonstrating your interest in the position and your fit for the duties and qualifications noted.

Please answer the following questions in your cover letter:

  1. What systems do you currently use for communication and data management? 
  2. How do you keep track of office supplies and resources?
  3. Describe your range of responsibilities at your current or previous employment and how it relates to this position.

 

OFFICE SHIFT SUPERVISOR APPLICATION

 

Applications will only be accepted through the online application form.

Application Deadline:
Posting will remain open until the position is filled. 
We thank all applicants, but only those considered for an interview will be contacted.
Please do not contact us directly about the application status.