Ticket Info Archive 2020
Bass Coast would like to acknowledge that we collaborate, celebrate, and innovate on the shared traditional territories of the Nłeʔkepmx and Syilx. This would have been our eighth year at the Merritt Festival site and many of you have been with us for the entire twelve year journey. We thank you all.
The COVID-19 pandemic has changed all of our lives. Health and safety must collectively be our first priority and Bass Coast is following the lead of BC's Provincial Health Officer. Due to COVID-19 Bass Coast Festival has announced the postponement of Bass Coast 2020 to next year - July 9-12, 2021. Bass Coast would like to express gratitude to all the front line workers who are helping us stay safe during this time.
We appreciate those who took the time to share constructive, respectful feedback. This is an unprecedented situation and we are committed to finding solutions that balance the festival’s preservation with the needs of our community. We have heard your concerns and have used this feedback to update the original COVID-19 response. The new plan addresses the most common themes including keeping groups together and choice of year. Additionally there are now incentives to choose a later year. If you are in a position to select 2022 or 2023, we humbly ask that you do so as it will help ensure the festival has a future beyond the pandemic.
FAQ
Donations What can I do to support Bass Coast ?
Thank you to everyone who has already donated. It has been extremely heartening for our team to see your support. With this donation you are taking direct action to preserve the future of Bass Coast.
DONATE NOW Community Donations: Every and any amount is appreciated and will help ensure the future of Bass Coast Festival for years to come. No amount is too small.
For those who choose to donate over $325, you will receive:
- Love and gratitude from the Bass Coast Team.
- Guaranteed access to purchase two x Tier 1 priced tickets every year.
- First in line to buy Thursday entry & add-ons every year.
- A special merch package.
- A complimentary drink ticket package of $30 value (mocktails &/or alcohol).
- Fast tracked at the gate for all future Bass Coast festivals.
- Top secret location special edition party. Shhhh.
Donate
WHERE IS MY REGISTRATION PAGE? Registration is now closed
- Registration is now closed, if you did not register your year was selected for you by our system
- You will receive an email from tickit on May 27 with your new tickets
DOWNLOAD TICKET PAGE
How Do I Find My Tickit Download Page?
- A link to the download page was emailed with your original purchase.
- Request a link to your download page. Click here
Thursday entry Thursday entry tickets can be used any year
- If you purchased Thursday Entry tickets in the same order as your general admission, the full order has been moved to your new year. If you wish to move your Thursday Entry to a different year, please fill out this FORM
- If you purchased Thursday Entry tickets in a separate order you will receive a separate email with credit that can be used in any year.
Important dates Quick Guide
- May 1 Group form is NOW CLOSED.
- May 7 Group form closed at 11AM PST.
- May 14 Groups leaders receive new order number.
- May 18 Receive an email with registration details.
- May 19 Registration opens for all ticket holders including groups at 11AM PST. NOW CLOSED
- May 25 Registration closed at 11am PST.
- May 27 Tickets will be reissued.
- May 27 Thursday Entry registration opens at 11am PST.
Add-On Refunds All add-ons have been refunded automatically
- Refunds have been processed for all add-ons including: volunteer deposits, vehicle passes, cabins, bell tents, reserved campsites, and pre-order t-shirts.
- The credit will appear on your statement by May 15.
- If your credit card has changed this amount was sent by e-transfer.
- Please note that credit card and ticketing fees cannot be refunded.
- All General Admission and Thursday Entry tickets remain non-refundable. Your ticket will be valid for one of the next three years.
Sell/Transfer Your Ticket Ticket transfers are available now.
- Tickets to a future Bass Coast will be issued on May 27 2020.
- Ticket transfers are available now.
- To connect with buyers and sellers please go to our Bass Coast Ticket Exchange Facebook page: CLICK HERE
- For full details please visit our secure transfer site: CLICK HERE
PAYMENT PLANS Answers for your questions
- All payment plans with outstanding balances were adjusted to only have one payment remaining.
- The amount paid to date is now a credit in the form of a promo code.
- Each payment plan order was sent an email from Bass Coast Festival (tickets@tickit.ca) with this promo code & the year which the ticket(s) is valid for.
HOW DO I FIND MY PROMO CODE? For Thursday Entry and Payment Plans
- Your promo code was emailed from Bass Coast Festival (tickets@tickit.ca) on May 27
- Go to this link and enter your email address: LINK
REFUNDS Can I get a refund?
- Bass Coast General Admission and Thursday Entry remain non refundable. Click here to go to terms and conditions.
- General Admission & Thursday Entry are redeemable for use over one of the next three years.
- Refunds have been processed for all add-ons including: volunteer deposits, vehicle passes, cabins, bell tents, reserved campsites and pre-order t-shirts.
- The credit will appear on your statement within 10 days of Apr 27, 2020.
- Please note that credit card and ticketing fees cannot be refunded.
- Unfortunately, the cancellation insurance policy does not cover pandemics.
Groups Group registration is now closed
THIS CONTENT IS NOW OUTDATED, we have left it up for refrence only.... If interested, registering your group is a way to ensure that your group of up to four can attend in the same year. This is not a required step if you purchased your tickets in the same transaction / order. If your group of up to four purchased tickets individually and want to stay together, read on.
STEP 1 Identify the person who will be choosing the future Bass Coast year. They are your “group leader”. The leader is responsible for filling out the form. Click here Open May 1-7.
STEP 2 The leader will need to enter the “secret order key” of each group member, including themself. If two tickets were purchased together they will have the same "secret order key" number. This code can be found on the bottom of your individual Tickit download page.
STEP 3 The group leader will receive confirmation that their group has been registered.
STEP 4 May 18th: The leader will receive an email from Tickit with a link to your registration page.
STEP 5 May 19th at 11am PST: the leader will click the link and pick the first and second choice for the group (closes on May 25th). The other people in the group do not need to do anything.
STEP 6 You will receive confirmation of your year by email on May 27th. Each group member will be issued their new tickets directly.
- How to find your secret order key: Go to your download page. There will be a “secret order key” on the bottom of your page. Send this to your group leader. This will authorize them to choose the year on your behalf.
- A link to the download page was emailed with your original purchase. Request a new link to your download page here: Click here
- Groups are limited to 4 persons including the lead.
- If you are able to select a later year, it immensely helps us and we ask that you do so. Each later year has unique incentives.
- Individual tickets can still be sold or transferred after the group registers and selects a year.
2021 DATES
When are the dates for 2021?
- Currently the dates are scheduled for July 9-12, 2021.
Pandemic Clause
- The future impact of the COVID-19 Pandemic on society may result in prolonged social distancing and or limits to how we gather. Bass Coast Festival will follow the guidelines of the BC Health Authority.
- We are moving forward with planning to host Bass Coast in July of 2021. However, if the health authorities deem it unsafe to host the festival in 2021, this full plan will slide forward a year.
- If it is not permitted to hold the festival in 2021, 2021 tickets will be valid in 2022, 2022 will move to 2023 and 2023 will be valid in 2024. All add-ons, and Thursday Entry will accompany the General Admission Ticket to the later year.
3 Year Plan
2020 tickets are now evenly distributed between 2021, 2022 & 2023.
Choice
Select which year you’d like to go. First come first served.
Benefits
Tickets redeemed in 2022 & 2023 include additional benefits.
Groups
Option to register your small group for the same year (max 4).
Options - Registration closed on May 25th 2020 at 11am
Donate Thank you for your support
OPTION ONE: MAY 19th: Donate your full ticket to receive:
- Love and gratitude from the Bass Coast Team.
- Guaranteed access to purchase two x Tier 1 priced tickets every year.
- First in line to buy Thursday entry & add-ons every year.
- Fast tracked at the gate for all future Bass Coast festivals.
- A special merch package.
- A complimentary drink ticket package of $30 value (mocktails &/or alcohol).
- Top secret location special edition party. Shhhh.
OPTION TWO: OPEN NOW: Community Donations: Every and any amount is appreciated and will help ensure the future of Bass Coast Festival for years to come. No amount is too small.
For those who choose to donate over $325, you will receive:
- Love and gratitude from the Bass Coast Team.
- Guaranteed access to purchase two x Tier 1 priced tickets every year.
- First in line to buy Thursday entry & add-ons every year.
- A special merch package.
- A complimentary drink ticket package of $30 value (mocktails &/or alcohol).
- Fast tracked at the gate for all future Bass Coast festivals.
- Top secret location special edition party. Shhhh.
Donate
2023 Best option to keep your group together
- Guaranteed access to purchase one x Tier 1 priced ticket in 2021 & 2022.
- First in line to buy Thursday entry & add-ons for 2021, 2022 & 2023.
- Tickets may be sold on the ticket exchange at any time.
- Top secret location special edition party. Shhhh.
- This is the best option for groups that want to be guaranteed the same year.
2022 $40 off 2021 ticket
- Guaranteed access to purchase one x Tier 1 priced ticket in 2021 ($40 off your 2021 ticket).
- Limited quantity available.
- Tickets may be sold on the ticket exchange at any time.
2021 Limited tickets available
- Limited quantity available.
- Tickets may be sold on the ticket exchange at any time.
The Robbie Option Do nothing and we will pick for you
If you choose to do nothing, we will choose a year for you. Orders will be kept together.
HOW THE PROCESS WORKED ON MAY 19-25th
Registration Details:
STEP 1: You will receive an email from Tickit with a link to your registration page on May 18th.
STEP 2: On May 19th at 11am PST click the link and pick your first and second choice (closes: May 25th).
STEP 3: You will receive confirmation of your year by email on May 27th.
Registration Details:
- If you placed multiple transactions/orders containing general admission (GA) tickets, you will have multiple links. You need to fill in the form for each of your transactions/orders with GA tickets.
- Choose your first and second choice for the year to redeem your ticket(s) or do nothing and we will choose a year for you.
- Ticket availability has been divided evenly among the three years. Your submissions will be time stamped. Our system will receive the requests and allocate the tickets in order.
- You will receive confirmation of your year by email on May 27th.
- Payment plan orders will also use this system, please read the FAQ below for extra details.
- Thursday Entry ticket registration will open on May 27th Details below.
If you are able to select a later year, we ask that you do so as this helps us immensely. Each later year has unique incentives. If you are on a payment plan you must pay it off in full to register with a group.
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