FAQ

Accessibility

AMENITIES

Washrooms:  Wheelchair-accessible all gender porta-potties are located at 4 locations throughout the site. View their locations on the Bass Coast Festival Map

GROUNDS & SEATING 

Terrain: The festival grounds consist of: flat grassy fields, gravel roads, and dirt pathways. All the stages, workshop areas, bars, and first aid are accessible by wheelchair, however it is bumpy in places. There are gravel roads in the forest..

Seating: There is limited seating located throughout the downtown festival site, at stages, and at various art installations. 

Stages: All stages are accessible for mobility devices.

The Main Stage, Cabin Stage, and Slay Bay Stage have elevated stage viewing platforms.

The Slowtempo Stage and Cantina Stage are both under 12” high, and currently, they do not have accessibility stage viewing platforms. The Cantina dancefloor and Slowtempo dancefloor are wheelchair accessible. The dancefloors are turf over flat ground.

The Brain Stage is wheelchair-accessible and seated, with packed gravel in the viewing area. Attendees with accessibility needs can be accommodated at the front.

Viewing Platforms: Elevated stage viewing platforms for attendees with mobility needs and their companion who may need to see above the crowd will be made available at designated stages. 

Rules:

  • Companions may be asked to stand at the back of the viewing area if capacity is reached.
  • Viewing areas are non-smoking and operate on a first-come, first-served basis.
  • Do not block the view of those at the back of the platform.

Bars: All bars are accessible for mobility devices except for The Sky Bar which is only accessible by two stories of stairs.

Camp B Store and Showers: is located across the river from the festival grounds and accessible camping. There is a bridge to cross the river. The grade will be determined upon building the bridge in June. The grade of the bridge varies from year to year depending on the land and river height. 

 

ACCESSIBLE CAMPING & PARKING

Entrance: If you have applied and approved for an Accessible Camping pass. Please check in at the A Gate where you will receive an Accessible Camping pass and directions to the Accessible Camping area.

Accessible Camping: Accessible Camping is located near the Cantina Stage in the main festival field. 

Accessibility Camping area is available to those with the following eligibility:

  • Cannot walk without a brace, cane, crutch, lower limb prosthetic device or similar assistive device. 
  • Requires the assistance of a wheelchair or the assistance of another individual. 
  • Suffers from lung disease to such an extent that his or her forced expiratory volume in one second is less than one litre. 
  • Holds a SPARC (Parking Permits for People with Disabilities), permit or license plate. 

The accessible camping area has power for battery charging and a wheelchair-accessible porta-potty.

If you are eligible, please complete the Accessibility form and provide details by June 15.

MOBILITY DEVICES

We encourage all guests with mobility disabilities to utilise personal forms of transportation, including wheelchairs and scooters.

If you need to recharge your motorised wheelchair, you may do so at the Accessibility Camping area. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit.

Please register via the Accessibility form if you require power.

SERVICE ANIMALS

All service animals must meet the criteria listed below and register in advance by filling out the Accessibility form.

Guide and service dogs (certified by the BC Registrar's office) are welcome on site and must be registered in advance. They should have legally required up-to-date vaccinations (documentation may be requested).   

Companion, emotional support, or therapy animals are not permitted. 

Only certified guide and service dogs that are under proper care of their owners will be granted accreditation. The service animal must remain leashed or harnessed by their handler's side at all times. If a harness or leash impede the service animal’s work, the owner must be able to control the service animal through other methods.

It is recommended appropriate animal protective gear (ear, foot, and/or eye protection) is worn during the event, as long as it does not impede the guide or service dog's work. High decibel levels near or at stages may cause permanent hearing damage to the animal.

Please be mindful of animal waste and dispose of it in refuse areas. 

Individuals with a guide or service dog are responsible for and liable for any injury or damage caused by the animal.

SENSORY EXPERIENCES

Each stage will have loud bass forward music. During the nighttime sets there will be moderate - heavy use of strobe lighting, lasers and flashing lights.

The Slowtempo Stage will feature mellow lighting and there will be no use of strobe lights.

The Brain Workshop stage will have moderate volume levels. 

PAYMENT SYSTEMS

All Bass Coast Bars, ICE, Showers, and The General Store are now CASHLESS.

Accepted payment methods include Interac Debit Cards, Visa, Mastercard, American Express, JCB, Discover, Apple Pay and Google Pay.

Independent food and artisan vendors will continue to accept cash or cards.

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