Sexual Violence- 7 Disclosures & Complaints (HIDDEN BUT IN USE. DO NOT DELETE)




section(s): 7.2.1

section(s): 7.2.2



section(s): 7.2.4


7.1 Onsite Support Team

  • Bass Coast has an onsite sexual assault support team to support survivors of sexual violence. 
  • This onsite team is available to people who experience sexual violence at the event as well as people who are struggling related to past experiences as a survivor, including if they see their perpetrator at the event.
  • This team will be made up of volunteers within the Harm Reduction team, who are selected to be in this role while onshift. Bass Coast will aim to have 2 members of this team on per shift. In the case that this cannot be met, one will be available on call. This team and schedule will be established prior to arriving onsite.
  • This team is curated to be as representatively diverse as possible in order to best support survivors. 
  • Members of this team need to have demonstrated: knowledge of sexual assault, understanding of the impacts of trauma, active listening and understanding of gendered and sexual violence.  
  • This team will work with onsite security in responding to the needs of survivors.

7.2 Sexual Assault Disclosures

Bass Coast is aware that management or harm reduction may be the first point of contact for people wishing to disclose that the person who harmed them is onsite at the event or connected to the event. 

The first point of contact will need to determine if the survivor wishes to: 

  • Disclose - Survivor wishes to receive supports listed in support Section(s) 7.1 and / or 12.0 with no action taken from the festival beyond documentation. 
  • Make a Complaint - Make a formal report to the festival as a means to mobilize an assessment and coordinated response from the festival and / or festival security.

Depending on the context of the assault, the time of disclosure, and who is the alleged perpetrator, Sections 7.2.1-7.2.4 outline the course of action.

IMPORTANT:  If disclosure involves a representative from the festival or involves a potential workplace safety issue, WorkSafe requirements must be met. See Section(s)  7.2.5.


7.2.1 Showtime Disclosure: Onsite Assault


      • Is the survivor in immediate further physical danger (i.e. being chased)?;
      • If yes: security to be dispatched right away if they have not been already;
      • Security will respond as per their own protocols to identify the perpetrator, assess the risk to other attendees and determine the appropriate response;
      • If not in need of medical attention and not in danger, take the survivor to a private area (sanctuary or other suitable place on site); 
      • To the extent possible, the wishes of the survivor will be included when coordinating the response;
      • Confidentiality must be adhered to as outlined in Section 11.0;
      • Bass Coast representative to collect details via Sexual Violence Incident Form.;
      • Offer person disclosing the option of having harm reduction members present as they wish throughout the process;
      • Harm Reduction team to offer further support to survivor, friends, and festival goers as needed;
      • Harm reduction and security to create support plan with survivor for remainder of festival and following as per Section 12.0
  • Security to work with attendees involved, harm reduction, other teams as needed, and the survivor to determine what happens with the perpetrator, if they are not handed off to police. 

      • 7.2.1 a) Survivor wishes to make a police report


          • Incidents in which a crime has been committed (assault of any sort) where a survivor is willing to file a report with the police will result in the police being called. 
          • Encourage the person reporting not to wash, shower or swim prior to talking to authorities while supporting victim/survivor/survivor (if survivor wishes to make police report), collect as much info about situation and other festival goers involved;   
          • The safety and wellbeing of attendees are to be managed but no interviews or further statements are to be taken by festival staff before police take statements as part of their investigation on site. 
          • Note that it may be possible (depending on availability) to access 3rd party reporting through a Victim Service Worker, in which case police may not need to attend.


    1. b) Survivor does not wish to make a police report


          • In situations where a survivor does not want police involvement the security manager can assess the incident and make a recommendation to Bass Coast Management as to whether an alleged perpetrator should be asked to leave the festival. 
          • Bass Coast reserves the right, at its sole discretion, to refuse entry to anyone without refund of ticket or reservation/RV camping fees.


    Bass Coast recognizes that sexual violence exists on a spectrum. In some situations, it may be more useful and build greater community capacity to respond with dialogue and education, as opposed to strictly employing punitive measures. As such, after the above steps are completed the actions carried out in response will be incident-specific, take into consideration the ongoing safety of the community and the victim/survivor, and also be reflective of resources available at the time. Potential restorative or remedial practices that may be utilized are outlined in Section 9.0.


    7.2.2 Showtime Disclosure: Offsite Assault

    Bass Coast recognizes that due to the prevasiveness of sexual violence in the greater community, that there may be people onsite who have experienced sexual violence in their past. 


    1. If  someone discloses that they are seeking support and (to their knowledge) their alleged abuser is not onsite - the survivor is to be directed to the harm reduction team. Measures outlined in Section 12.0  are offered. 


    1. b) If someone discloses that they are seeking support and their alleged abuser (from a previous assault that happened offsite) is onsite - a coordinated response between the survivor, security, and harm reduction will be required.


    In either context:


    • Bass Coast representative to collect details via Sexual Violence Incident Form. 
    • If disclosure involves a representative from the festival or involves a potential workplace safety issue, additional steps may be required as per WorkSafe policy.
    • Bass Coast representative to clarify limits of confidentiality as per Section 11.0
    • Working with the survivor, harm reduction and security,  follow relevant  and applicable actions outlined in Section 12.0.

    7.2.3 Offseason Disclosure: Onsite Assault


    Despite encouraging people to access options onsite, Bass Coast is aware and prepared for that fact that survivors may wish to  disclose an onsite assault in the offseason. This may happen via . All patrons, team and artists are encouraged to utilize this email for sharing their experiences of safety at Bass Coast and related events. 

    Bass Coast staff will monitor this email account, with assistance of the Harm Reduction Managers and the Equity Committee (when established) as appropriate. People writing to this email address will be reminded, via an auto responder, that it is not an avenue for crisis support, and links for such support will be included.

    • Initial messages will be acknowledged within 7 days
    • Bass Coast representative will confirm preferred method of communication for follow up;
    • Disclosures can only be taken from persons directly involved in the incident, unless the person reporting has written documentation that they are authorized to speak on the survivors behalf;
    • For disclosures taken via phone / video call, 2 Bass Coast representatives are to be present;
    • Survivor may also opt to have support on the call;
    • Bass Coast representative to collect details using the Sexual Violence Incident Form;
    • Bass Coast to clarify if the survivor wishes to further the disclosure into a formal complaint;
    • Bass Coast representative to clarify limits of confidentiality as per Section 11.0;
    • Bass Coast representative to offer survivor digital resource package;
    • Bass Coast representative to clarify that it is ok to share information with security lead (if not on the call);
    • Develop a communications plan: how and when communication will be carried out if needed;
    • Bass Coast representative to clarify next steps and timeline;
    • If a complaint is launched from the disclosure, assessment(s) will be completed as per Section 8.0;
    • Outcome of disclosure will take into consideration, findings of any assessment, the survivors wishes, capacity of festival, and recommendations from festival security and legal team;
    • Course of action to be sent from Bass Coast in writing to the survivor.

    7.2.4 Offseason Disclosure: Offsite Assault

    If the incident does not involve 

    1. A representative of Bass Coast or;
    2. A situation that could create a hazardous or unsafe workplace


    the incident did not happen at the festival or other Bass Coast event, the scope of this policy will limit  the response to that of the supports outlined in Sections 10.0 and 12.0. 

    7.2.5 Disclosures involving Bass Coast Team

    Under the Workers Compensation Act, employers are required to ensure the health and safety of their workers. This includes an obligation to take reasonable steps to prevent or minimize workplace bullying and harassment.

    Bass Coast is responsible for implementing policy and procedure to  create a workplace that is free of Bullying and Harassment, which includes sexual harassment. The following obligations are met via this policy:

    • Taking steps to prevent or minimize abusive behaviour, as is defined in the Code of Conduct, Sections 5.0 and 6.0.
    • Developing and implementing procedures for reporting incidents Sections 5.3 and 7.0.;
    • Developing and implementing procedures for dealing with complaints from staff against staff. Section 8.0.

    Any party working for Bass Coast who wishes to make a complaint about another worker, has the option to access investigation and reporting  and is protected from retaliation as per WorkSafe Legislation.

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